Autogenic Labs

Terms of Service

Effective Date: 2026-05-29

Acceptance of These Terms

Welcome to Autogenic Labs. These Terms of Service ("Terms") are a legal agreement between you and Autogenic Labs LLC ("Autogenic Labs," "we," "us," or "our"). By accessing our website or using our AI assistant product, you agree to these Terms. If you do not agree, do not use the service.

These Terms of Service govern your use of our website and our AI assistant product. Our SMS messaging program has its own SMS Terms of Service, and our data practices are described in our Privacy Policy and SMS Privacy Policy.

Description of the Service

Autogenic Labs provides an AI assistant that you reach by text message. On a paid plan, we provision a working environment for your assistant so that it can carry out tasks on your behalf. The assistant uses third-party AI model providers to generate its responses. We may change, add, or remove features over time.

Eligibility

You must be at least 18 years old and located in the United States to use the service. By using the service, you represent that you meet these requirements.

Your Account

You are responsible for the phone number and any credentials used to access the service, and for all activity that occurs under your account. Keep your access secure, and contact us promptly if you believe your account has been used without your authorization.

Subscriptions, Billing, and Cancellation

Some features require a paid subscription. Payments are processed by our payment provider, Stripe, and are subject to Stripe's terms. By starting a subscription, you authorize us to charge your payment method on a recurring basis until you cancel.

Your plan includes an allowance of usage credits. If you exceed your plan's allowance, additional usage may be billed as overage, as described at sign-up and on your account page. We may offer trials or promotional pricing on the terms stated at the time of the offer.

Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can cancel at any time, and your subscription will remain active through the end of the current billing period. Except where required by law, payments are non-refundable. We may change our prices, and we will give you notice before a change applies to your subscription.

Acceptable Use

You agree not to use the service to:

• violate any law or regulation;
• harm, harass, threaten, or defraud others;
• send spam or unlawful, infringing, or deceptive messages;
• infringe the intellectual property or privacy rights of others; or
• attempt to gain unauthorized access to, disrupt, or interfere with the service or its security.

We may suspend or terminate access for conduct that violates these Terms.

Your Content

You retain ownership of the content and information you provide to the assistant. You grant us the rights needed to process that content in order to operate and improve the service, including by transmitting it to the AI model providers and infrastructure providers that deliver the service.

The assistant generates responses using automated AI systems. Output may be inaccurate or incomplete and is provided for your convenience only. It is not professional, legal, financial, or medical advice, and you are responsible for reviewing and verifying any output before relying on or acting on it.

Third-Party Services

The service relies on third-party providers, and the assistant may act on third-party platforms at your direction. We are not responsible for third-party services, and your use of them may be subject to their own terms.

Intellectual Property

The service, including our software, website, and branding, is owned by Autogenic Labs and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service in accordance with these Terms. These Terms do not transfer any of our intellectual property rights to you.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, or that any output will be accurate or reliable.

Limitation of Liability

To the fullest extent permitted by law, Autogenic Labs will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or goodwill, arising from or related to your use of the service. To the fullest extent permitted by law, our total liability for any claim relating to the service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Autogenic Labs from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the service or your violation of these Terms.

Termination

You may stop using the service at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the service. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, and indemnification.

Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the service after changes are posted constitutes your acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles. You agree to the exclusive jurisdiction of the state and federal courts located in Delaware for any dispute arising from these Terms or the service.

Contact Us

If you have questions about these Terms, contact us at:

Autogenic Labs

Email: [email protected]