SMS Privacy Policy
Effective Date: April 21, 2026
Introduction
Autogenic Labs ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our SMS messaging program. This SMS Privacy Policy describes what information we collect through our SMS services, how we use it, and the choices you have regarding that information.
Message Frequency and Charges
Message frequency varies based on your account activity and the services you use. You may receive multiple messages per week. Message and data rates may apply. Autogenic Labs does not charge for SMS messages, but your mobile carrier's standard messaging and data rates may apply to messages you send to us and messages we send to you.
Information We Collect
When you opt in to our SMS messaging program, we may collect the following information:
- Your mobile phone number
- Your opt-in consent and the date and time of consent
- Messages you send to us via SMS
- Information about your mobile carrier and device, as provided by your wireless service provider
How We Use Your Information
We use the information collected through our SMS program solely for the following purposes:
- To send you the SMS messages you have opted in to receive
- To respond to your inquiries and provide customer support
- To administer and manage our SMS messaging program, including processing opt-out requests
- To comply with applicable laws, regulations, and legal processes
No Sharing with Third Parties
We do not sell, rent, loan, trade, lease, or otherwise transfer your phone number or any personal information collected through our SMS program to any third party for marketing purposes or any unrelated purposes. Your information will not be shared with third parties or affiliates for their own marketing purposes.
We may share your information only in the following limited circumstances:
- With service providers who assist in operating our SMS program (e.g., our messaging platform provider), solely for the purpose of delivering messages to you
- When required by law, regulation, subpoena, or court order
- To protect the rights, property, or safety of Autogenic Labs, our users, or the public
Data Retention
We retain your phone number and opt-in consent information for as long as you remain opted in to our SMS program. If you opt out, we will retain only the minimum information necessary to honor your opt-out request and comply with legal obligations.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect the personal information we collect through our SMS program against unauthorized access, use, or disclosure.
Your Choices
You may opt out of our SMS messaging program at any time by texting STOP to the number from which you received messages. After opting out, you will receive a single confirmation message, and no further messages will be sent unless you re-subscribe.
For help or more information, text HELP to the number from which you received messages, or contact us at [email protected].
Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS program after changes are posted constitutes your acceptance of the revised policy.
Contact Us
If you have questions or concerns about this SMS Privacy Policy, please contact us at:
Autogenic Labs
Email: [email protected]
Governing Law
This SMS Privacy Policy is governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.